POW Number: 5.F

POW Title: Volunteer Management and Development of Volunteer Skills

Beyond Banquets, Plaques, & Pins, by Sue Vineyard, Heritage Arts Publishing, 1807 Prairie Ave., Downer Grove, IL 60515

Boards from Hell, by Scribner & Associates, 49 Coronado Ave. Long Beach CA 90803 1991

Family Community Leadership "Box" materials (handouts and instructions) on all aspects of leadership, from early 1990s. Most counties should have "the box."

4-H Policy and Development Manual - three-ring notebook prepared by State 4-H Office.

Guidelines for Outreach to Minority Populations, American Red Cross

How to Recruit Great Board Members - A Guide for Nonprofit Agencies, by Dorian Dodson, Adolfo Street Publications, 1993

Managing the Nonprofit Organization - Principles and Practices, by Peter Drucker, Harper Business, 1990

Many Faces, One People, diversity training curriculum for volunteers and others, National 4-H Council, 1993

Measuring the Differences Volunteers Make, A Guide to Outcome Evaluation for Volunteer Program Managers, Minnesota Dept. of Human Services (444 Lafayette Rd., St. Paul MN 55155-3821), 1997.

Motivating and Managing Today’s Volunteers- How to Build and Lead a Terrific Team, by Flora MacLeod, International Self Counsel Press, Ltd., 1993

NonProfit Times (periodical for nonprofit management), Subscription: 973-734-1700 or e-mail: circmangr@nptimes.com

Six Keys to Recruiting, Orienting and Involving Nonprofit Board Members, by Judith G. Nelson, National Center for Nonprofit Boards - see address below, 1997

TAXI (Taking Anybody into Expanded Involvement), a multi-facet volunteer management training program available through National 4-H Council and through catalogues of volunteer management publications.

Ten Basic Responsibilities of Nonprofit Boards, by Richard Ingram from National Center for Nonprofit Board, Suite 510, 2000L Street, N/W Washington DC 200036-4907, 1996

"The GEMS Model of Volunteer Leadership Administration," Conference Proceedings of National Association of Leadership Educators, July 1997

VIP Sheets (4-H Leader Handbook) from the State 4-H Office

Visionary Leadership by Burt Nanus, Jossey-Bass, Publishers, 1992

"Volunteer Management Made Easy Series" by Jim Judy Bottof and Maggie King, PROVAL, 3106 S. Extension Rd. Mesa AZ. 85210, 1996

Volunteer Recognition: How to Make It Work For You

How to Find the Ideal Volunteer: Target Your Recruiting

Everything You Need to Do BEFORE You Begin to Recruit

Keeping the Volunteers You’ve Worked So Hard to Recruit

Working with Our Publics, Extension Staff Development resource from the late 1980s. May be found in county extension offices.

www.cyberVPM.com - Nan Hawthorne’s site with an online textbook to develop volunteer management skills and many links to other useful sites

www.energizeinc.com - Susan Ellis’ web site of issues and support materials concerning volunteer management

www.ncnb.org - National Center for Nonprofit Boards

www.nptimes.com - NonProfit Times on the Web

www.uwex.edu/li - Learning Institute for Nonprofit Organizations, University of Wisconsin Extension

http://4h.wsu.edu - Washington State 4-H homepage. Contains self-evaluation forms for 4-H volunteers and an exit interview questionnaire.

http://muextension.missouri.edu/dldc/4H-Volunteers - "Volunteers...the foundation of youth development," a website project of the 4-H youth development programs of Kansas, Missouri, Ohio and North Dakota.

Welcome to the World of 4-H - Basics for New Leaders (PNW003-VT), Oregon, Idaho, Washington, 1998. $30.00 including shipping/handling. Order from Publication Orders, Extension & Station Communications, Oregon State University, 422 Kerr Administration, Corvallis, OR 97331-2119. (541) 737-2513, FAX (541) 737-0817.

Check with regional offices and the CAS staff development office for videos of relevant satellite downlinks related to volunteerism.

Association of Leadership Educators - Contact 1999/2000 president, Dr. Marilyn Corbin, Penn State, 401 Ag Admin Building, University Park, PA

Energize, Inc. 5450 Wissahickon Ave., Philadelphia, PA 19144 (800) 395-9800 - Catalogue of books and videos on volunteer management

ETC w/ CareerTrack, 3085 Center Green Drive, Boulder, CO 80301 - Catalogue of books, videos, and audio tapes for team building, conflict management, management, communication skills, etc.

Great Events Publishing, 135 Dupont St., PA Box 760, Plainview, NY 11803. (999) 433-8368. Catalogue of volunteer appreciation gifts

National Council of Nonprofit Associations, 1731 Connecticut Ave., NW, Suite 200, Washington, DC 20009

Pennsylvania Association for Volunteerism, c/o Jim McCrea, PAV, POBox 385, Reading, PA 19607. (610) 916-2093

Point of Light Foundation, PO Box 79110, Baltimore, MD. (800) 272-8306. Source of many leadership and management books

Pennsylvania 4-H Leader’s Program Planning Workbook (supplement to above publication)

Ages and Stages, Child Adolescent Development - A guide for 4-H leaders

4-H Leadership Skill Development - Level 1 (12-14 yr.), Level 2 (15-18 yr.)

Leadership Skills You Never Outgrow - Level I -younger members,

Level II - older members, Level III - with groups, leaders guide, and helpers guide.

Vol. 1, Planning the Program and Managing the Meeting

Vol. 2, Guiding Group Discussion and Parliamentary Procedure

Vol. 3, Jobs of Members, Officers, and Committees

Tips for Talking (video)

Tips for Presenting (video)

Exhibits: Design and Production

Posters: Design and Production

Flipcharts for Effective Presentations

Educational Slide Shows: Planning a Presentation

Club Treasurer

Club Secretary

Club news reporter

Needed Resources Not Currently Available

• Guidelines for reviewing volunteer programs

• Sample volunteer role descriptions

• Sample questions to ask in an interview

• Sample volunteer evaluations

• Guidelines for adapting programs and educational materials for various audiences including cultural and physical adaptations.

• Newsletter or Web site for communicating volunteer management ideas and information for all extension program areas. Could also be used as one tool for volunteer recognition.

POW Titles || POW 5F || POW 5F Audiences